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Representation DGFT Portal Regarding Non-Preferential COO   Nov 19, 2021

Shri Md. Moin Afaque
Deputy DGFT
Directorate General of Foreign Trade

Dear Sir,
We appreciate DGFT’s efforts in standardizing the procedure regarding the issuance of Certificate of Origin across the country. We have been issuing Non Preferential COO through DGFT portal.

We are assisting customers in the process of registration on DGFT portal. Our departmental staff is contacting customers through email, phone and whatsapp. Guidance is being provided through online and offline mode. We have conducted 4 webinars to educate customers about the process and benefits.

We have received several queries and suggestions from the customers during our interactions regarding the use of DGFT portal.

Please  find attached the queries/suggestions from the exporters and also from the Bombay Chamber as an issuing agency.

We would request your early attention to resolve the challenges and support.

Thanks and Regards
Pravin Rane
Joint Director
Bombay Chamber of Commerce and Industry
The Ruby”, 4th floor, 29, Senapati Bapat Marg, 
Dadar (W), Mumbai 400028
Phone: 022 61200219, Mobile : 9594971479



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