Webinar on The Art of Influencing

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Event Details

Webinar on The Art of Influencing - Oct 27, 2020

The framework for influencing :

View the person as a potential ally 

Clarify your goals and priorities

Diagnose the world of the other person

     o    How is this person "measured" at work?

     o    What are his primary responsibilities?

     o    What pressure does the person experience?

     o    What is the culture of his organization?

     o    What do his seniors expect from him?

     o    What seems important for him?

Determine the right pitch 

     o    Rational

           Outline benefits

           Handle objections

           Gathering endorsements

     o    Emotional

           Appealing to emotions through stories, metaphors and analogies

     o    Inspirational

     o    Political

           Build allies

Engage with flexibility to identify a win-win solution

How influential are you ?

People are more open to being influenced by someone they know, like, trust and respect

Enhance your ability to influence by:

     o    Building a strong network

     o    Establishing your credibility

     o    Communicating assertively

Facilitator’s profile :

Ms. Charu Sabnavis, Director, Delta Learning

Charu embarked on an enriching and challenging journey in the field of people and organizational development after a successful corporate stint wherein she spearheaded Human Resources, Learning & Development and Operations at Morgan Stanley, Capgemini, Datamatics and NIIT.  She started Delta Learning, an organizational development and training company, in 2012 and has trained and coached more than 8000 people in 50 organizations, across 6 industries in the areas of Leadership, Personal Effectiveness and Diversity. She has engaged with teams at PricewaterhouseCoopers, Bank of America, ANZ, BNP Paribas, HDFC Bank, IDBI Bank, Deutsche Bank, CRISIL, Capgemini, Larsen & Toubro, Tata Power, Aegon Life, Birla Sunlife Insurance and Future Generali amongst others. She has over 55 published articles on Leadership, Workplace effectiveness and Diversity in Mint, Financial Express, Business Standard and other publications. 


Coaching from Neuroleadership Institute, Extended DISC, Oscar Murphy’s Battery 5 – FITS, Personality type, 4C Assessment, Competency Assessment, Communication Pattern Analysis, Behavioural Pattern Analysis.

Contact :
Ms. Shruti Rathod 
Tel: 022 61200268
Ms. Aneeha Neeraja Rajan  
Tel: 022 61200227


Participation Fee :   
Members  Rs. 950 + 18% GST  
Non-Members  Rs. 1150 + 18% GST 

Bank Details for NEFT

Account No.




Bank Name

State Bank of India

Branch Address

Mumbai Main Branch

Cheque /Demand Draft should be drawn in favor of “BOMBAY CHAMBER OF COMMERCE AND INDUSTRY”.

Webinar details will be provided to the participants, after registration.



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